Speaking
Keynotes
As your keynote speaker, I bring energy, insight, and inspiration to a variety of topics.
Most sought-after keynotes:
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Innovation is often perceived as an elusive concept, reserved for those who wear hoodies and work in dedicated innovation hubs. But to truly harness an organisation's innovation potential, everyone must be involved. Suzanne recognized this and focused on spreading the innovation mindset and ways of working throughout her organisation, making innovation "business as usual."
Translating existing innovation methodologies for business units can be challenging, but a bespoke and agile approach proved to be the key. Agile's continuous iteration, experimentation, and interaction with customers helps with understanding how to make innovation relevant and actionable for everyone. It also de-risks projects, increases the success rate, and decreases stress levels by prioritising and managing workloads realistically.
In this keynote, Suzanne shares her experiences and insights on how to make innovation an everyday practice for all employees, allowing organisations to unleash their full innovation potential.
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How do you know if your innovation team is doing a good job? Traditional metrics may not apply to measure success in innovation-driven projects. This can lead to a misconception that innovation is fluffy and a challenge to track progress and impact. In this keynote, we will explore the importance of setting relevant targets that motivate teams and lead to success.
We will discuss a framework inspired by the concepts of Innovation Accounting and Objectives & Key Results, which help in setting relevant targets. The keynote will highlight the distinction between activity and impact metrics, demonstrating how they can be used to evaluate a team's effort and measure tangible results.
Acknowledging process and structure is essential, especially in teams that are still learning and adopting new ways of working. By the end of this keynote, you will have a better understanding of relevant innovation metrics, how to set targets, and how to track progress towards tangible outcomes.
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Organisations often miss out on the valuable insights of their customer-facing employees due to the lack of skills and opportunities to act on them. But what if you could bring innovation to life for your employees through a one-day Customer Experience event?
In this keynote, Suzanne shares how non-tech hackathons, blended with experiential learning and Agile methodologies, can create a collaborative and structured process for your employees to identify customer problems and generate value-creating solutions.
Discover how this approach can equip your employees with the right mindset and skills for the future of work, and expose them to new ways of working in a fast-moving environment. Get ready to gain practical insights and tools for leveraging non-tech hackathons to transform your organisation's customer experience.
Don’t see a topic on the menu that suits your needs? No problem! Contact me and we will work together on content that meets your requirements.
Event Host &
Master of Ceremonies
Keep your event flowing seamlessly with a host who’s as strategic as she is spirited. As your Master of Ceremonies, I ensure:
Engagement: Keeping the audience connected and involved, from opening to close.
Pace: Maintaining energy levels and ensuring your event stays on schedule.
Connection: Bridging between speakers, topics, and themes to create a cohesive experience.
With a focus on clarity and charisma, I’ll ensure your event is memorable and impactful.
Moderator
In panels, roundtables, and interviews, a great moderator can make all the difference. My role is to:
Facilitate Dialogue: Encouraging balanced participation and insightful conversation.
Deep Dive: Probing topics with thoughtful questions that uncover depth and nuance.
Audience Engagement: Bringing the audience into the conversation with Q&A sessions and interactive discussions.
With a keen sense for the pulse of the discussion, I’ll ensure every session is rich with valuable takeaways.
Panellist
As a panellist, I bring firsthand expertise and thoughtful perspectives to the table. You can expect me to:
Contribute Expert Knowledge: Sharing insights from a career spanning various sectors and roles.
Stimulate Discussion: Offering provocative ideas that spark debate and further inquiry.
Represent Diversity: Bringing a unique voice to your panel that enriches the dialogue.
Whether contributing to existing conversations or initiating new ones, I strive to add value that resonates with audiences long after the event.